FAQs

Frequently Asked Questions

Where are you based?
Enchanted Tales & Ink is based in Regional Victoria, Australia.

Do you ship Australia-wide?
Yes. We ship Australia-wide. Shipping rates are calculated at checkout.

How long will my order take to ship?
Orders are typically processed within 2–5 business days unless otherwise stated. During launches or limited releases, processing times may be longer.

Do you offer refunds or exchanges?
We do not offer refunds or exchanges for change of mind. If an item arrives faulty or damaged, please contact us and we’ll assist in line with Australian Consumer Law.

Are signed or limited items returnable?
Signed, personalised, and limited-edition items are not eligible for return for change of mind.

How can I contact you?
You can reach us at hello@enchantedtalesandink.com or via our Contact page.

Paint Your Own Book Edges Workshop - 6 Nov | VIC

SOLD OUT

Paint Your Own Book Edges Workshop - 20 Nov | VIC

Come join us in Pakenham, all materials included along with platters and drinks.

Tickets

Books & Baubles - 29 Nov | VIC

Welcome to the inaugural Christmas Market hosted by RAVEN Events.

This event focuses on the vendors within our bookish community so you can spoil the bookworm or book dragon in your life! From custom merch to bookish accessories, this market will have you covered.

There will also be craft stations, a Photo Booth, and 30+ vendors!

Tickets